We will replace the product at no extra cost only if the product is defective. If you personally chose the wrong product for your car or motorcycle, you will have to pay the exchange fee (for Spain, it is 8 euros).
At ADRITEC, quality is essential. We carefully test all our products under real conditions to ensure they are fully capable of withstanding the uses for which they were designed. It is extremely rare for our products to arrive damaged or defective.
The quality control department will inspect returned products.
If the damage is due to a manufacturing defect or if the product does not meet factory specifications, we will refund the full cost of the defective product. If the problem is due to causes unrelated to the quality of the material or the assembly process, we will return the product to you as it was sent to us. We do not refund products if they have been damaged by misuse or if the application in the vehicle is not compatible with the product (for example, installing a part on a vehicle because it looked similar when it was actually a different part).