Shipping by post or postal courier. Preparation time for shipping: 1 business day. Shipments within the national territory: 2 to 5 business days. Shipments to the rest of Europe: 3-7 business days. Our goal is to offer quality products at fair and unbeatable prices.
We strive every day to provide quality service to our customers, and we would greatly appreciate it if you could rate us with five stars in detailed seller feedback. If there is a problem with the item or service, please contact us before leaving negative feedback for us. INSTRUCTIONS FOR RETURNING DEFECTIVE PRODUCTS. We will exchange the product at no extra cost if the product is defective.
In the case that you personally selected the invalid product for your car or motorcycle, you will have to pay the exchange fee (for Spain, it is 8 euros). For ADRITEC, quality is essential. We carefully check all our products under real conditions to ensure they are fully capable of withstanding the uses for which they were designed. It is extremely rare for our products to be damaged or defective. The quality control department will need to inspect the returned products.
If the damage results from a manufacturing defect or if the product does not meet factory specifications, we commit to refunding the entire cost of the defective product. If the problem is due to causes independent of the quality of the material or the assembly process, we will return the product as you sent it to us.
If they have not been obtained from our website, if they have been damaged due to misuse or negligence, or if they have not been installed by a qualified mechanic. We reserve the right to request the workshop invoice. If they have been damaged due to improper use or if the application in the vehicle is not compatible with the product (for example, installing a part from a vehicle that was only chosen because it looks like it when it was actually another room).